Fiidbakk is built by a small team with a big vision to create the most effortless feedback widget for websites and digital products. Here’s what we’ve done and where we’re heading.
Research and trial to find the suitable tech stack to live feedback layer for any website. (like Figma’s commenting mode.) Harder than it sounds but we found it.
JavaScript widget + admin dashboard for feedback collection.
Widget installation via script tag with unique project ID.
First agencies and SaaS projects start using Fiidbakk for feedback collection
Better and more polished user experience for Fiidbakk widget. Users can delete comments
Improved widget behaviour and performance. Screenshot taking is now visibly up to 400% faster and smoother
First initial landing page soft launch at fiidbakk.com
Summarizing all user feedback using GPT-based AI. Postponed this as our current client base has different needs at this stage.
Added form based widget mode to support text based feedback
Added option to offer discount codes to users giving feedback. More activity > more data > more sales
Postponed as we are making rapid updates and improvements to the widget and the value for our user base is low.
Allow users to choose if widget icon is on left or right side of the window. Now it works for SaaS dashboards that have left hands side sidebar navigation.
We have new
Sometimes you want to reply or have a chain of messages related to specific feedback. We work hard to bring this to life. As always. Simple, usable and fast.
Fiidbakk widget uses advanced technology to make the screenshot process seamless. We want to make it faster, more stable and accurate